UCTE represents workers at the Canadian Transportation Agency (CTA), which has been in the news lately.
For one thing, the backlog of cases is a matter of public concern. The public wants to know the state of the agency that is supposed to uphold their rights as travellers.
At the same time, a recent story has raised allegations of political interference that could be holding the agency back financially.
In 2023, Parliament modified the Canada Transportation Act to put in place a fee—to be paid by airlines—to support the agency’s operations. Currently, taxpayers bear the cost of operations.
Airlines have expressed concerns that the cost-recovery fee would encourage frivolous complaints. Who is caught in the middle? Our members and the travelling public, who need the CTA to be properly funded.
The way this affects UCTE members is very direct: quality public services cost money. It is not unusual for regulatory agencies to be at least partially funded by industry players.
The services of the Canadian Transportation Agency are a matter of upholding the law and keeping airlines accountable. Adequate funding is necessary to catch up and keep up with the caseload. As long as this remains unresolved, its operations are hampered, and taxpayers are on the hook.


